AKWMS, the website at https://www.akwms.com/, the Google Sheets/Airtable/Excel/DataStudio AKWMS Add-ons, and their related services require access to your information in order to provide you with our services. Our access to it is governed by these terms as well as Google’s Terms of Service. If you use AKWMS to connect to other services, those services’ Terms of Service also apply.
We only ask for personal information when we need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used. We may collect:
In the course of using our service, you may store information with us, for example, various url requests for data. We protect this data within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.
Through various analytics and tracking tools, we collect:
IP address and general geolocation
Device type, operating system, and browser
Pages visited and time spent on the site
Clicks, scrolls, and navigation behavior
Referring and exit pages
Session recordings and heatmaps
Chat interactions and browsing history via live chat
Ad clicks, conversions, and campaign performance
Error logs and session diagnostics
Tracking and analytics tools used include:
Google Analytics
Microsoft Clarity
Facebook Pixel
TikTok Pixel
Google Ads Conversion Tracking
Zoho PageSense (A/B testing, heatmaps, and behavior insights)
Zoho SalesIQ (live chat and visitor tracking)
Sentry.io (error tracking and diagnostics)
These tools may use cookies and other tracking technologies to provide us with performance insights, personalized advertising, and site diagnostics.
We use your information to:
Improve our website’s performance and user experience
Monitor for errors, crashes, and bugs
Measure the effectiveness of our marketing campaigns
Personalize and target advertisements on platforms like Google, Facebook, and TikTok
Respond to inquiries or requests submitted through our forms
Provide support via live chat and track site engagement
Facilitate and manage billing, invoicing, and subscription services
We only retain collected information for as long as necessary to provide you with your requested service. You can delete your data from our server by using the add-on UI to delete previously created connections, or by writing to us at [email protected].
You may revoke our access to Google at any time, to do so follow Google’s uninstall procedures or visit your Google account’s permissions page.
In order to maintain and improve the service, we use third-party analytics services to monitor how users interact with our website and service.
We don’t share any personally identifying information publicly or with third-parties, except when required to by law.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.
We use cookies and similar technologies to enhance your experience. Cookies help us understand user behavior, improve functionality, and deliver targeted ads.
A. Strictly Necessary Cookies
Required for the basic operation of the site and form submission.
B. Performance & Analytics Cookies
Help us track visitor interactions, error logs, and session replays.
Tools: Google Analytics, Microsoft Clarity, Zoho PageSense, Sentry.io
C. Functional Cookies
Support chat features and user tracking.
Tool: Zoho SalesIQ
D. Advertising Cookies
Used to personalize ads and measure campaign performance.
Tools: Facebook Pixel, TikTok Pixel, Google Ads
You can control cookie preferences through:
The cookie banner and settings link on our website (where available)
Your browser’s cookie settings
Opt-out tools like YourAdChoices, NAI, and Global Privacy Control (GPC)
We honor Do Not Track signals and universal opt-out preferences required by law.
Our site and services are not intended for children under 13. We do not knowingly collect personal information from children.
This Privacy Policy is provided for informational purposes only and does not constitute legal advice. While we strive to ensure accuracy, AKWMS LLC makes no warranties or representations regarding the completeness, reliability, or legality of this policy as it may apply to your specific circumstances or jurisdiction.
We recommend consulting with a qualified attorney to ensure your business complies with all applicable privacy and data protection laws. Your continued use of this website and services constitutes your agreement to the terms outlined in this policy.
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.
Your continued use of our website or service will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us at [email protected]
This policy is effective as of 10 JUNE 2022.