PRIVACY NOTICE
 
Last updated June 30, 2022
 
 

Privacy Policy

AKWMS, the website at https://www.akwms.com/, the Google Sheets/Airtable/Excel/DataStudio AKWMS Add-ons, and their related services require access to your information in order to provide you with our services. Our access to it is governed by these terms as well as Google’s Terms of Service. If you use AKWMS to connect to other services, those services’ Terms of Service also apply.

What Information We Collect

We only ask for personal information when we need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used. We may collect:

  • your biographical information, including your email address and name, so that we can associate your actions to your account and contact you about your use of the services
  • access to your Google spreadsheets, so that we can provide Url scrape service, which requires the ability to modify your spreadsheets with information fetched from the website you request
  • read or write access to various to the google sheet is also needed to populate data as requested

In the course of using our service, you may store information with us, for example, various url requests for data. We protect this data within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

Automatically Collected Information

Through various analytics and tracking tools, we collect:

  • IP address and general geolocation

  • Device type, operating system, and browser

  • Pages visited and time spent on the site

  • Clicks, scrolls, and navigation behavior

  • Referring and exit pages

  • Session recordings and heatmaps

  • Chat interactions and browsing history via live chat

  • Ad clicks, conversions, and campaign performance

  • Error logs and session diagnostics

Tracking and analytics tools used include:

  • Google Analytics

  • Microsoft Clarity

  • Facebook Pixel

  • TikTok Pixel

  • Google Ads Conversion Tracking

  • Zoho PageSense (A/B testing, heatmaps, and behavior insights)

  • Zoho SalesIQ (live chat and visitor tracking)

  • Sentry.io (error tracking and diagnostics)

These tools may use cookies and other tracking technologies to provide us with performance insights, personalized advertising, and site diagnostics.

How We Use Your Information

We use your information to:

  • Improve our website’s performance and user experience

  • Monitor for errors, crashes, and bugs

  • Measure the effectiveness of our marketing campaigns

  • Personalize and target advertisements on platforms like Google, Facebook, and TikTok

  • Respond to inquiries or requests submitted through our forms

  • Provide support via live chat and track site engagement

  • Facilitate and manage billing, invoicing, and subscription services

Data Retention and Deletion

We only retain collected information for as long as necessary to provide you with your requested service. You can delete your data from our server by using the add-on UI to delete previously created connections, or by writing to us at [email protected].

You may revoke our access to Google at any time, to do so follow Google’s uninstall procedures or visit your Google account’s permissions page.

Third Parties

In order to maintain and improve the service, we use third-party analytics services to monitor how users interact with our website and service.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. Cookies help us understand user behavior, improve functionality, and deliver targeted ads.

Types of Cookies We Use

A. Strictly Necessary Cookies
Required for the basic operation of the site and form submission.

B. Performance & Analytics Cookies
Help us track visitor interactions, error logs, and session replays.
Tools: Google Analytics, Microsoft Clarity, Zoho PageSense, Sentry.io

C. Functional Cookies
Support chat features and user tracking.
Tool: Zoho SalesIQ

D. Advertising Cookies
Used to personalize ads and measure campaign performance.
Tools: Facebook Pixel, TikTok Pixel, Google Ads

Managing Cookies

You can control cookie preferences through:

We honor Do Not Track signals and universal opt-out preferences required by law.

Children’s Privacy

Our site and services are not intended for children under 13. We do not knowingly collect personal information from children.

Legal Disclaimer

This Privacy Policy is provided for informational purposes only and does not constitute legal advice. While we strive to ensure accuracy, AKWMS LLC makes no warranties or representations regarding the completeness, reliability, or legality of this policy as it may apply to your specific circumstances or jurisdiction.

We recommend consulting with a qualified attorney to ensure your business complies with all applicable privacy and data protection laws. Your continued use of this website and services constitutes your agreement to the terms outlined in this policy.

Acceptance of Terms

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website or service will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us at [email protected]

This policy is effective as of 10 JUNE 2022.